Customer Testimonials
Liz worked out a great deal for me and was very helpful from start to finish. Overall just a very easy experience. Highly recommend these guys.
I've been coming to Harr to service my Jeep since moving to the area 2 years ago. Never any problems with scheduling, or identifying what services are needed or recommended for my Jeep. I especially like the video inspections they send, specifically identifying my vehicle asking with the reason for why it was brought in. In over 20 years of driving, I've never had a shop provide a level of service that comes close to this!
After visiting many RI dealerships, I visited Harr. I was helped by Ram and Tiffany. They worked with me , and gave me options other dealerships didn’t. They kept my purchasing experience very smooth and professional. Many thanks and I highly recommend them!
Was helped out by Sam and after having some not so pleasant experiences at other dealerships, Harr was a breathe of fresh air. Never pressured, very knowledgable and walked away with a great deal
Best buying experience we have ever had. I would highly recommend everyone to visit this dealership. No high pressure to buy from them and the employees are all so friendly and helpful.
Tiffany was fantastic came highly recommended will get the job done no bs must be seen if not your a fool tremendous job well done
The service team was helpful and considerate. They worked me into the schedule straight away. Sent me a video to highlight all items. Just plain easy to work with them.
Harr has a great sales team! They made the purchase seamless. I would definitely buy from Harr again and recommend them to family and friends.
I am not well right now, and everyone was so helpful. They helped me with my return of the car too..Danyelle Mann is amazing. Mike Gross is awesome..Josh was so helpful..
Ram the salesman was very friendly and knowledgeable. Zac the manager was great to deal with. I am happy to recommend him. The dealership is very clean.
Adrian and Mathew made our experience of buying our first Jeep a seamless , uncomplicated and pleasant one. We will definitely recommend them and Harr Jeep to our family and friends.
I highly recommend This dealership for repairs this service is awesome and very friendly! They re-fixed all my recalls and noticed a few other things that needed service.
Adrian and his staff were exceptional. Walked me through the whole process explaining and answering all my questions and concerns. Very satisfied with every aspect of the purchase of a 2021 Ram 1500. Thank you Adrian and all your staff.
Had Brian as my service advisor. Went in to patch a hole in my tire, while I was waiting Brian told me I was due for an oil change within a month. Asked if I wanted to do it while the tire was being fixed so I wouldn’t have to come back in a few weeks. He saved me an extra trip. Wasn’t something he needed to do.
Josh was polite, friendly, and helpful depsite a very a busy and hectic morning. His attitude was great. Can't say the same for some other people working but I'd go back and ask for Josh again.
Very easy to deal with. They don't try to push optional service. I really like the video the tech sends with updates and what was found.
I met with Tiffany and Danyelle, very professional and kind. Well informed with the vehicle I purchased, prepare and willing to answer all my questions. I’m very excited and happy to take as much advantage in all the features my Jeep comes with. You sure have the best costumer service I have experienced. Blessing, Thank you!! Danyelle✌🏼Jeep Salute!
Adrian, Zach, Leya, and Liz are amazing. All are great listeners who work hard to give you the best deal. Fair and honest pricing without the hassle or pressure you find elsewhere. I’m a returning customer and have always found success at Harr!
excellent service , provided professional service to meet needs of the customer. Provided a loaner car. Repair was done in a timely and efficient manner
This is like the 6th vehicle I have purchased at Harr. Once again the experience is honestly not like any other dealership ever! The sales staff the finance staff all are first rate! Danny goes above and beyond as well as Adrian every time I walk in it’s like a family reunion to be honest...I wouldn’t consider going anywhere else!
Rodrig Was very patient and Made the buying process fluent while being very candid and answering my questions. Your prices were extremely competitive. Adrian was very helpful providing the quote. Thank you
A couple of years back I went to Harr to trade in my old car and ended up working with Liz B who by the way is an amazing person to work with and worked her xxx off to get me into a safer vehicle. Although there was many issues with the cursed vehicle (long story that will go down in history) I decided to go back recently to try to get into a bigger better car. No words can express or explain how wonderful Liz and her team are and have been for me. I would go back there ...
Great service. I always feel comfortable bringing my vehicle here. I particularly love the video walkthrough of my car. The service alone is a reason to make my next purchase with them.
Sam and Adrian made leasing my second Jeep Wrangler a breeze! From the moment I walked into the dealership they were professional and very knowledgeable! I would highly recommend Harr and Sam for your next vehicle!
Just bought my second Ram 1500 here and again the whole experience was awesome! I can’t say enough great things about Danyelle and everyone else here who took care of me!
The staff at Harr CDJR are the best. They clearly respect their customers as well as each other. No pressure to buy and super helpful with anything you need or any questions you may have. 💯 recommend!
People are wonderful here the work they do is fantastic I’ll bring my jeep nowhere else the only problem is they charge way way too much unfortunately. But still well worth it thank you for all you do.
Harr motors has treated us well. More than 15 years of support. We have recommended them for many years. We have purchased 3 new vehicles .
Excellent experience working with Danyelle, would recommend Harr to anyone. She is very friendly and profressional, excellent customer service, allowing for us to find our perfect Jeep!
Bought our 2018 Challenger GT from HARR . We have both our MOPAR vehicles serviced there. Great sales team and service dept. . Service advisor David Pepin helped me with FCA and repair.They will definitely go the extra mile for you!!!!
The prices may be higher than the local shops that are self owned but I know I'm getting good service I can trust. That beats going cheaper.
awesome customer service friendly informative knowledgeable and patient. I saved 200.00 a month. All my family owns a Jeep Great sales person Rodrig Qazolli Paperwork for the sale went smooth and most of all we drove away in are 2012 Jeep in hours.
Went recently to get an oil change for my 2015 Challenger I don’t use it except in good weather it was nice to get an e-mail reminder to change my oil. It was easy to set an appointment by phone when I arrived I was able to use self check in and minimize contact. Text video of my car is a nice touch so I can see what the service tech seen as well as to let me know when it was finished. Service advisor was nice pleasant and thorough great job.
This is the second new Jeep at Harr. Adrian and Liz made it a professional and easy process. We got exactly what we were looking for at an excellent price. Highly recommend them.
The customer service ladies and gentlemen, especially my specific “mechanic” Steve I believe was his name did a absolutely great overview of everything about my car, any issues, what I went in for, planning for the future. Never been treated so efficiently and nicely!
I never brought a car online but Leya at Harr auto group made the experience quite easy. After all the paperwork was done the dealership delivered my truck to NY. Thank you for all your hard work.
Again the service department is good, I can’t complain I think Brian strong as an exceptional employee you should give him a raise, Adam the sales person who is now the lot manager I believe another great guy overall I would go back I’m considering a power wagon
The using of the kiosk was a bit odd but everything else was perfect! The video was an amazing idea, very cool to see service preformed.
Excellent service, received video of work done on car and what repairs were needed. I loved that I could text back with approval and car was delivered to me-thank you!!!
Great service. Quick and thorough. I like the video aspect of the service as well. I would definitely recommend this dealer for service to friends and family.
Highly recommend Adrian, Zach, and crew in sales! They are honest, quick, and friendly at all times. Chris and David in service are incredible too!
Rodrig was so helpful and very nice to work with! 10/10 recommend this dealership and requesting Rodrig. They went out of there way to find a car that worked in my price range as well as had everything and more that I wanted! Very awesome people
I had a leased vehicle that was coming to the end of the lease so I had started shopping for my next vehicle. Went to Harr Chrysler Jeep Dodge Ram thinking I was just shopping and walked out with a new vehicle. I had the pleasure of working with Adrian and Danyelle. Both were extremely knowledgeable and professional. Everything was transparent and above board. I knew exactly what was going on every step of the way. They came up with a price/payment I could live with and I said let's do it. Or as we used to say ...
Was very pleased with the way Adrian and his staff put together a deal for a new grand cherokee for me. The process was simple and they handled everything from start to finish. Thanks Harr.
Friendly and professional-very responsive. Dave P was great throughout a lengthy and complicated warranty issue. Highly recommend Jeep service and repair-will be going out of my way to return in the future!
Bought a new Wrangler and the people at Harr were great. They communicated with me through the whole process. Very straightforward, no typical sales "stuff". Salesperson Leya was awesome!!
No pressure,very kind,willing to help! Very easy to work with,also very knowledgable about products and pricing.Would recommend to anyone looking for a great deal! This was my second purchase here,and I would go back for a third.
Excellent service. Brian makes me feel like a vip. Even picking up a needed windshield wiper and installing it in the car I drove in to pick up the serviced on
Danyelle Mann is the best dealer in the car biz. No one even comes close. She saved me so much money. Im loving my new machine btw!
Friendly, courteous sign up for service. Quickly diagnosed the problem and took care of the issue. Brian Strong was especially accommodating and thorough. I have always received good service.
Adrian and Liz were absolutely fantastic. So so happy to have worked with them. Best salesman/woman I have ever worked with at any dealership I
We have been using Harr for buying our vehicles and providing repairs when needed. They have always done a great job and provided fast professional service. Brian in service and Adrian are always very helpful.
Renee and Adrian took amazing care of our family. We had such a great sales experience that we decided to buy 2 cars instead of just the one we were intending to buy. The whole experience was comfortable and professional. The prices and trade in values were very fair, and the overall service was excellent.
I scheduled a Check Engine repair and the team quickly made me an appointment and during the repair they completed recalls and kept me up to date during the repairs of where they were and how much longer. The waiting lounge was very clean and comfortable.
All was good ...but as usual the wait to check in my "scheduled " repair was almost 30min.....it was expected...Liked the video from the service tech! lunch was great...!!
2nd car from Harr. Both offers reasonable to start with. Leya was my salesperson. Zach is the salesmanager (i think. never asked title). No pressure either time buying.
Josh in the service could not have been any more helpful Thank you josh! I did not buy here but next time I think this will be a no brained.
I had the smoothest transaction ever while purchasing a vehicle. It started with a warm greeting from Tiffany. I felt welcome and not like I was about to be targeted from a pitchy salesman. Danyelle came right over and It didn’t take long for me to start signing papers. She was amazing! Best experience I’ve had yet. She’s an asset to HARR. Very personable yet professional and not once did I feel pressured. I give her 5 stars!!
looked for a specific Jeep 2019 Rubicon from over 6 dealers for over a month, finally I found Harr (I wish I had found them sooner!) and they said they could get it, and they did :). I couldn't be happier. It was painless, speedy and no pressure. It was a blessing to have Daynelle as my sales rep. She will go above and beyond to make sure you are happy. The finance manager and everyone there were fantastic. I couldn't ask for a better experience. I will be buying my next Jeep at Harr.
After an estimated 1 hr wait for my scheduled oil change, I was told there would be an additional 2 hrs for my thermostat replacement if I chose to do the work today. I chose to stay, and was greeted by an employee taking orders for lunch (complimentary with service stay) I was delighted as I was on my third bag of freshly popped popcorn in the waiting area. I had a pleasant stay and was delighted to see my sons bowling coach working as a sales rep Danyelle, super sweetheart. Lanre was also pleasant to chat with too. My Jeep was ...
Oil change was completed in a timely manner... I did have an appt. But sometimes that doesn't matter. I am very busy with my kids and I was in and out in no time.
Always great service. Very quick clean and always friendly service. Let you know if there is a problem or if something needs attention. Would buy here and service here anytime.
I had a problem with the rear lights on my Challenger. The Brian Strong had a replacement kit in one day. Scheduled service for a convenient time and installation completed in 30 minutes. They even offered me a complementary lunch while I waited. I've dealt with a lot of Service Department over my 50 years of driving, and have never been so pleased. Thanks again to Brian Strong and the Harr Service Team.
We had a great experience working with Danyelle at Harr! She found us exactly what we were looking for and made the whole experience painless. We would definitely recommend her to anyone looking for a new or used car.
Great Service. Highly recommend Harr no hassles easy to deal with. Jake was very helpful and nice. Highly recommend. Fast and easy service. Great job!
They did a great job, very friendly . I have used the to service this are since 2013. They are very respectful and trustworthy. Thank-you
So happy with Liz, super friendly, good communication, just awesome! Whitehorse is a bit smaller than my previous chariot but size doesn’t really matter.....or does it? 🙂 Great dealership!
Our only problem buying our car was the almost 4 hour wait time . It was excessive . I don’t want that to reflect on our Salesperson being that it was out of her control .
My experience at this dealership was excellent. They went above and beyond to make sure my needs were taken care off. I would recommend them to anyone.
I have had decent experiences but my daughter had issues with a brand new vehicle and the dealer was unable to help. She ended up getting rid of a brand new Jeep and buying from another dealer
Came back after after 13 years to see about trading in my vehicle I bought new 13 years ago. Worked with Bev and quickly found my next vehicle. Very happy with Bev and Adrian.
Service is Outstanding! The staff I worked with are great. Brian, James and Josh are professional, straightforward and treat their customers with a great deal of respect.
I recommend this dealer, the staff are very attentive and very helpful, they treated me very well and were very quick to find the car I was looking for.
The service staff are very helpful and knowledgeable in the Product and recommendations of the factory . Face squeeze me in and took care up of something that I was not schedule for a while I waited
The salesman Josh was awesome, was not pressured into buying. He was helpful, considerate, informative. Pleasant experience all around. Would recommend to my griends and family.
Bev and adrian went above and beyond for us making us feel beyond special and welcome. 1 of a kind experience blessed by meeting them.
This dealership has great customer service and the staff is not pushy. I am a return customer and I am sure this will not be the last purchase I make at Harr.
I'm always satisfied with the service I receive at Harr. The staff are friendly and helpful, keep me informed of progress and explain the work performed.
The people at Harr Doge made me feel comfortable and at ease when I brought my doge ram for a recall and a electric problem Very happy with the service!!
Great service customer is really friendly I will deffenetly recommend this dealership to anyone. And who ever goes to buy a new vihecle see Sarah Lee Fallon she’s awesome!!
Excellent service as always..Brian in service always helpful.would reccomend Harr for sales and service.i have had several of my vehicles here for service!
I just want to say Brian Strong from Harr made what started as a horrible experience for my family into something really special and thoughtful. The cars alternator failed on the highway with my wife and girls inside and it could have been so much worse. I expected to have a 500 dollar bill by the time it was over..After talking to Brian and realizing it was on a recall, amongst a few other things and having him understand and him doing everything and more to take care of us really means and meant, a lot. It certainly says a ...
Brian is always friendly and super helpful!! He gave me all the information for my next appointment. The team was understanding when I was running late to the appointment.
Great customer service! The sales agents were very efficient and helpful with quick responses to questions and concerns with my new car purchase. I would definitely recommend this dealership to others.
Awesome place ! Very friendly people , they were able to help us out and got us what we wanted:)would definatly go back and recommend to friends and family
Internal bad communications, send customers yo one departamento to other and create a Lost of time in appointment. Dime people work and not have something to do.
We ordered a 2018 Dodge Durango jist the way we wanted it. It came in early and everyone there was very helpful with the entire process.
Went in without a appointment expected to wait for awhile that did not happen James got me right in for oil change and out in an hour. Clean building and friendly staff made for a pleasant experience. Thank you to Adam for selling me my dream Wrangler.
HAD PROBLEM WITH PARTS PRICE BUT PARTS MANAGER CALLED NEXT DAY AND CORRECTED ISSUE. THE PART WAS ON BACK OREDER FOR OVER TWO MONTH SO THE PRICE HAD CHANGED, BUT HE DID HONOR ORIGINAL PRICE.
Very accommodating staff. Needed to leave by a certain time and the team had my vehicle completed well within the timeframe . Would definitely recommend for all service
Service today for oil change. Service was very good. Easy in and out. Accommodations for waiting are very comfortable. I am always satisfied leaving Harr Jeep!
Service advisor was awesome. the service done to my truck turned out good. Everything was under warranty and they did not try to rip me off. Overall great place to bring your vehicle
Great selection and a great sales team! Couldn’t have made it any easier for us - they went above and beyond our expectations and met all of our needs.
I had such a great experience purchasing my new Jeep at Harr! The staff is so friendly and accomadating and really helped me find exactly what I was looking for at a great price! This is my second time purchasing a new car through them and I am so happy I went back. I would highly recommend them! I can’t wait to pick up my new car!!!
Our sales guy George Lopez was absolutely amazing . Very down to earth , super friendly, he didn’t make you feel pressured. He made the whole experience very relaxing . Would recommend him to everyone!!
Treated very well by Dervice staff. Parts were available and work was scheduled. Loaner was provide due to time needed. C Everything was trouble free. Job completed as planned. I am very impressed by staff and work.
Everyone at Harr is great! I think AJ and George are the best!! Very pleased with their professionalism today! I highly recommend Harr dealership. They know their car business and how to produce the best customer experience.
Went in for an oil change. They were able to see me on the day I called and I did t even buy my car there. Staff was very friendly and helpful. Would definitely go back again.
This is our ninth Jeep bought at Harr and that should be enough to tell anyone looking for a Jeep or any other vehicle this is the place to go.
Very courteous, down to earth and professional team. I needed to scale down on equipment and monthly commitments and the team there Dave, AJ, and paperwork lady (sorry forgot name) knew what my priorities were, and responded magnificently to accommodate my goals.
