Everyone was great! From Lisnel and Landro and all the paperwork personnel. When I buy another car -this is the place I will go. Flash forwardThree months later, I started to have a problem and I have to have the vehicle towed in, turns out I have a defective engine! And I have to get a new one; three months and three thousand miles.!! Kerri was my contact and she kept me informed through the whole process right up to pick up two weeks later she was great. My only gripe would be that when I picked it up it had less than a gallon of gas and I almost ran out of gas on the way home.
Danyelle and the HARR team did an amazing job taking the time and patience helping my parents find the perfect vehicle! After being taken advantage of at a Used car dealership just 1 year ago in Worcester and sold a car that the engine blew it was refreshing to see a team of professionals truly care for their clients and not push or pressure them into anything! Thank you Danyelle and the entire HARR team!
Wonderful customer service. All of the employees were friendly and willing to go the extra mile to ensure customer satisfaction. The waiting room offers free drinks and a quick meal. Goes above and beyond to make the whole ordeal of servicing a vehicle more bearable.
Always professional and courteous. I wouldn't go anywhere else.
What can I say, Awesome customer service. Danyelle made me feel like I was her only customer and made the whole process smooth, quick and fun. I'll definitely be back when my leaser runs out.
I believe that things happen for a reason! I had a little problem with my 2 vehicle I was paying a lot of money on having 2 car loans.. So me being a Jeep & truck lover. , it was a perfect time that the new Jeep Gladiator came out and I really want it!.. So I went to Harr and one of my client was there! (I work at a barbershop).. so he introduced me to this nice young lady name Liz Blair .. which I explain my situation of me paying a lot with my car loans .. and she made it happen she got me the brand new 2020 Jeep Gladiator and took my other 2 vehicles as tradings with no problems! And everything worked out for the best .. Thank you so much! Liz Blair for the help . It’s been a pleasure working with you!