Customer Testimonials
We had a fantastic experience working with Danÿelle Mann during the purchase of our Jeep Cherokee. From the beginning to the end, she was extremely attentive, helpful, and supportive throughout the entire process. Her level of customer service was outstanding. She made everything easy and comfortable, always taking the time to answer our questions and make sure we were well taken care of. We truly appreciate all her help and would absolutely recommend Danÿelle to anyone looking for a great car-buying experience. **Thank you, Danÿelle, for making the whole process so smooth and enjoyable! ⭐⭐⭐⭐⭐**
Best experience at a car dealership! Craig and Adrien were wonderful!
Probably one of the best car buying experiences I’ve ever had! Craig knew his product well, he and his manager were very respectful of our time. Transparent and fair upfront pricing, no haggling needed. Got the Mopar extended warranty at a great price, and they are delivering the vehicle directly to our home!
My wife leased a Cherokee from Danyelle Mann, we loved it so much, a week later we returned and purchased one for myself. Danyelle is a sweetheart, very friendly, courteous and knowledgeable. When Wendy’s lease is up we might return and purchase a truck from Danyelle. Keep up the the good work Danyelle!!😎😎😎
I can’t say enough good things about Metheun CJDR. Sean in finance is one of the best you will come around on the finance side. He truly goes above and beyond to find you the best deal for YOU. Tim in sales was truly the least pushy and incredibly well informed and helped navigate the communication through the whole process. And Ian at the desk was someone who really fought hard for a deal and pulled every lever he could and genuinely had my best interest in mind. This is not normal folks, this place really deserves your business!
We had the best experience in buying our new Jeep Wrangler Phoebe was the best can’t thank her enough very knowledgeable and very helpful I would recommend anybody to go see her to buy your next Vehicle it was a easy process and we drove home the same day with our new Wrangler!!
Danyelle was great to work with Honest and pleasant!
Worked with Danyelle Mann with our new jeep Loved, loved the entire experience She was just wonderful!!!!!
Danyelle was amazing! She was knowledgeable, efficient and professional. I can't wait to work with her again!
Recently bought a truck through Harr, had the pleasure of working with Jared and he made the experience painless! I couldn’t recommend Jared from Harr enough!
Will not be returning, I’ve bought 2 cars here, they never had issues until I started going to the service center. Brought my car to get fixed paid 1400$ yesterday, now my passenger side window will not roll down and they are refusing to fix it. Absolutely unprofessional. Manager does not want to return calls or answer the phone and nobody seems to know what’s going on or how to fix a car.
Very good!
Craig was super helpful and knowledgeable on what he was showing. Had a planned test drive route and gave me a full walkthrough on the vehicle before taking home. Absolutely recommend!
1 year 9 months 2020 overland 112.000 ..remote disfunction. light came on. starter was charged ...then the auxillary battery .went dead ...replaced that then the fuse block blew. fixed that then the head gasket blew. they said cause I gave it a jump ..never jumped it ...then they said because it overheated blew the head gasket ...never ever over heated rpms in sport mode was 400-600 tsnd..rpms. it would pin without excellerating .jumping on the highway .come to a stop it was pinned rpms. hD to manually shut off sport made. ..then the started locked. ..after 4,000.three tows and two Uber and a ... Read More Google - Oct 5, 2026
I had a great experience at the dealership getting my oil change, tire rotation, and filters replaced. The service was fast, efficient, and stress-free, and I was very impressed with how smoothly everything was handled. As an added bonus, I even received complimentary Chick-fil-A, which was a really nice touch!
My Service Advisor, Andrew P., was incredibly helpful, knowledgeable, and friendly. He took the time to explain everything and made sure I felt informed and taken care of throughout the visit.
Gabrielle Y. was absolutely wonderful as well. She was very friendly, knowledgeable, and welcoming, and made the overall experience ... Read More Google - Oct 3, 2026
had an amazing experience buying a car from Graig, Robbin’s@ HARR,They were patient, answered all my questions, and never made me feel pressured to make a quick decision. Highly recommend!"
Harr is where we buy all our vehicles. The buying process is straightforward and easy to understand.
HAD THE WORST EXPERIENCE EVER!!! I'll be honest the first visit wasn't all that bad...It was very informative and I wasn't 1005 sure on my future purchase just yet. I went back a second time only because the vehicle i was on the hunt for was available, but it was a used older model with more `10k miles in which i had no interest in it, just a physical viewing. My intentions were to always build and purchase the Dodge Durango 2026 rt 392 plus package at that time. Unfortunately, the second visit just to view this used version ... Read More Google - Sep 15, 2026
ZERO STARTS FOR HORRIBLE SERVICE.
They have messing up with my car since 2024. Every single time I bring the car to them to fix something they were supposed to have fixed before but they never did. They have terrible communication between the service staff and the mechanics and they're never in the same page everyone said something different and nobody knows anything about the status whenever I call. They don't call them back when they said they're going to call back.
In 2025 my car was there for 2 months to fix a door handle that they supposedly fix ... Read More Google - Sep 12, 2026
Every visit has been a huge pleasure, staff, smiles, greetings service, dedicated to my wife and I we bought a vehicle today. Amazing service!
This was my second vehicle purchased at Harr in the past two years. I dealt with Danyelle and Adrian both times and they could not have made the process any easier. You walk in, tell them what you have to trade, what you want to buy and they give you a fair price, within minutes the deal is done and I'm coming back in a few days to get my new car. Hopefully I'll be back in another year for another new Ram truck.
I had a great experience at the service department today. Hilda helped me at check-in, and she was incredible super welcoming, attentive, and genuinely looked out for me. She went above and beyond to make sure my car was taken care of and made the entire process so smooth and stress-free. The customer service here is top-tier because of advisors like her. 10/10 service!
Very helpful and excellent service
I had the best experience with Jared.👍👍
Best car buying experience. Honest people
Great dealership with awesome personnel
Worst sales experience I have ever had
This is my 6th maybe 7th lease since 19 I’m 37 and I have never ever once had such a bad experience every step of the way.
Didn’t close out old lease
Got billed for both new and old lease 1st month DECEMBER bought car with CARLOS
FEBRUARY still not off my Chrysler capital and wasn’t bought out my Jeep so I have 2 leases and didn’t even have the 1st car since Dec
Feb-March dealing with MARTY and KEVIN managers and regional manager. Back and fourth on what they have to ... Read More Google - Aug 18, 2026
So back in February i wslked into Harr Dodge just looking, mind you I havent bought a new car in 20years. A very nice sales person came over to talk. Danyelle Mann. She listened, didnt pressure me at all. Showed me some cars that fit into my wish list and got me a great deal. A few things needed to be fixed and she made sure all went well. Im happy to say I love my new car and would highly recommend setting up an appointment with her for your future car purchase.
Hayder and Garatte helped me buy a car. I am supper happy with the way they handled the process from start to finish. I will recommend Harr and Hayder to everyone who wants or needs a car. I love Harr
Just all around poor service. Dont waist your time.
I've purchased two vehicles from the Harr Jeep team and I have been extremely satisfied with them on every visit. The service team is incredible if a bit busy at times (due to their great work and even better customer service) and the sales team has found me exactly what I needed, within my budget and had me on the road that same day, two separate times. Can't recommend them enough. Danyelle especially made sure I got everything I needed, and ensured her continued support even after driving off of the lot. The team does not work on ... Read More Google - Aug 9, 2026
Jared goes above and beyond. The only person I will deal with in sales at Harr. He’s a good guy. I love my Jeep Cherokee. Thank you Jared!!!
Jared made my purchase possible and easy. He was professional, courteous and knowledgeable. My main concerns were communication and mutual understanding before purchasing anything, but after dealing with Jared it became very clear that a deal was in reach. Thank you!! Him and his team answered all my questions and concerns.
I had such a great experience working with Jared! From the moment I walked in, he made me feel completely comfortable. He was personable, honest, transparent, and took the time to answer every question without ever making me feel pressured… a refreshing change from experiences I've had at other dealerships.
Jared gave excellent recommendations based on what I was looking for and made the decision to lease my Jeep Wrangler so easy. He guided me through the entire process from start to finish, explaining everything clearly and making sure I understood each step. I appreciated his attentiveness and follow ... Read More Google - Aug 4, 2026
Craig was amazing. Communication was great fair deal.
I had an excellent experience working with Jared. He provided outstanding customer service from beginning to end. He was professional, honest, knowledgeable, and took the time to explain everything clearly, including the advantages and disadvantages, which made us feel confident and comfortable throughout the entire process.
Jared truly cares about his customers and goes above and beyond to make sure they have the best experience possible. His patience, dedication, and transparency are qualities that are hard to find.
I highly recommend Jared to anyone looking to purchase a vehicle. If you want someone who will treat you with respect, guide ... Read More Google - Jul 15, 2026
I had an excellent experience here. I was able to drive off that lot instantly. No hassles or issues whatsoever. I’d like to personally thank J.C. and Will for their respectful and professional approach. Give those two a raise!
I went to Harr in Worcester on 7/9 and had the pleasure of meeting Jared Alston. I told him what car I was looking at and he brought it right out for me to look at and test drive. After about 45 minutes of hanging out with him I felt comfortable and pulled the trigger and bought the vehicle. Although they were a little short staffed the process was smooth and easy I would definitely recommend going there and asking for him. Showroom was very clean and everyone was super friendly.
I had a great experience buying my car, thanks to Jared. He was professional, friendly, and made the entire process smooth from start to finish. Jared went above and beyond to help me finalize the deal, answered all of my questions, and made sure everything was taken care of. He made what can be a stressful process feel easy, and I truly appreciate all of his help. I highly recommend asking for Jared if you’re looking to buy a car!
Craig Robins at Harr made the whole truck-buying process easy from start to finish. He was straightforward, never pressured me, and was a huge help finding exactly what I was looking for. He answered all my questions and made sure everything went smoothly. I’m really happy with my F-150 and would definitely recommend Craig to anyone looking for a vehicle. Thanks again!
I had such a wonderful experience at this dealership! Craig was exceptionally helpful throughout the process of me getting my first car! Craig went above and beyond by taking the time to ensure I had everything I needed, answering all of my questions, and making sure I felt comfortable every step of the way. This establishment is so welcoming, understanding, supportive!
I dealt with Jared the last couple days getting me locked into a family suv. He had listed the car on Facebook marketplace and it was exactly what I was looking for. I sent him a message and he got back to me immediately, within hours we had a test drive set up and the deal was done. I’ve never had such a good experience at a car dealership. My family will be back!
Danyelle Mann was a delight and pleasure to work with. She made the buying process very simple and exciting too. I am very pleased with my new Jeep Wrangler.
I had another great experience working with Danyelle ! She’s always communicative, helpful, informative, and super personable from start to finish. She answered all of my questions with patience, kept me informed every step of the way, and made the whole process smooth and enjoyable. ask for her—you’ll leave with a vehicle and probably a better mood too!
Brought my car in in the morning (9:30)for an oil change and inspection. I usually do morning appointments to get it over in the beginning of the day. Typically that takes an hour. After noon they still had my car. My car was sitting outside with no new inspection. I asked how much longer cause they told me he was just finishing up my oil change around 10:30. They proceeded to tell me that the tech went to lunch. I asked how long the tech working on my car takes and he takes 1 hours so I’m going on a total ... Read More Google - Jun 20, 2026
Had a phenomenal experience buying a pre-owned car from this dealership. I worked with Carlos and Adrian who were both extremely professional, kind, and transparent. Between responding to my initial inquiry, to helping me get financing, to the final sale, the entire experience couldn't have been smoother.
Had a great buying experience the day I bought my 2023 used jeep gladiator. My salesman Will was nice, laid back, and very helpful. The problems came after I left. I went on vacation for a week and during that time Harr was supposed to register my vehicle and mail me the registration. I came back from vacation and no registration and no calls from the dealership to inform me the problem was they didn’t have the vehicle title at the time of sale and I need to sign it. What dealership sells a vehicle without a title in their ... Read More Google - Jun 17, 2026
Bought a certified preowned 2020 ram with 56,000 miles 2 weeks ago for $36,000. Sale’s department said the oil pan isn’t leaking so they didn’t have to replace it. If this is what comes out of this dealership as a certified vehicle I’d stay away.. I don’t need your paste and copy reply Kevin I need a new oil pan. You have my information. I just bought the truck and had it in for service when you denied it. Good try saving face though.
Purchased a certified preowned 2020 ram 1500 for $36,000. I noticed the oil pan was horribly rotted once I brought it home. I brought it in for service to have them replace it because as a certified vehicle I’d expect better from them. Sales department told service to inform me that unless it leaks they wouldn’t replace it. I was also told that because I had purchased an extended warranty that it would cover the work if it did eventually fail. This isn’t some surface rust. This is flaking and pitted rot, covering the whole bottom of the pan. If ... Read More DealerRater - Jun 8, 2026
I stopped here for an inspection and was lallygagging around. Simran was super sweet and made us feel at home while we waited I wish i couldve bought another car through her!
Sim was great. She was very personable and easy to work with. The management team was also great. I was referred here from a good friend and was not disappointed. Got a brand new Ram RHO. Thank you all!
I have not bought anything from this dealership. I have never been to this dealership. Some idiot used my email address and for the last 7 months this dealership has been spamming my inbox, despite repeated requests and assurances that I be removed from the mailing list. Leaving a review is the last resort that will hopefully result in some positive action, after which I can remove this review....after 7 months.
When I got a diagnostic done through harr, they pretty much charge me $200 to drive my car and tell me things i already new my sway bar links or the shocks in the back were bad. I'm having problems with my transmission when I'm hitting 65 miles an hour going on, an upward. Slant, why does it stay at 3000 RPMS and not shift into the next gear? Until I hit a straightaway or a downhill, but once I'm going uphill, it'll keep hitting higher rpms going 3000 4000 RPM if I keep hitting the gas pedal, but won't ... Read More Google - May 26, 2026
If I could give 0 stars I would. I have gone to this dealership on 2 separate occasions, once for a recall on my mom’s truck, and the second with my finance to find new (used) truck. All I can say is I had TERRIBLE experiences both times. When I went for service, they messed up my power running boards, and the service advisor was extremely rude. Then, when I was there recently, I worked with a sales person named Carlos. And I DO NOT recommend working with him. My finance and I were trying to explain what we were looking ... Read More Google - May 22, 2026
If I could give 0 stars I would. I have gone to this dealership on 2 separate occasions, once for a recall on my mom’s truck, and the second with my finance to find new (used) truck. All I can say is I had TERRIBLE experiences both times. When I went for service, they messed up my power running boards, and the service advisor was extremely rude. Then, when I was there recently, I worked with a sales person named Carlos. And I DO NOT recommend working with him. My finance and I were trying to explain what we were looking ... Read More DealerRater - May 21, 2026
Extremely disappointed with this dealership. I called to ask if a certain Jeep was available and on the lot and they said yes. I made an appointment the same day. I drive 45 minutes to the dealership. I arrived and they told me the JEEP was longer in the lot. This was a gimmick to get me to the dealership. I told them that I was very angry, driving 45 min and I left.
This was the best car experience ever. Will and Adrian were the best. They got us into a brand-new Gladiator for the right price. I couldn't ask for a better experience. I can't wait to purchase my next car with Will and Adrian.
Beware of the Perfect Price on the website. I was quoted the price via email only to find out they would not honor that price after taking a test drive. The price included rebates that I could not use. There is no transparency in their pricing. Sales staff were friendly, but unfortunately the quoted price was not honored so we had to walk.
Left my vehicle unlocked with the keys clearly visible on the driver seat. This is completely irresponsible for a company to do such a thing when I have over $1,000 worth of tools of and equipment in the back of the vehicle.
Everyone is young and not trained professional. Even the manager who’s older screaming numbers as if he was teaching class. I would give 0 stars but google is giving these guys 1 star.
If I could give zero stars I would. My husband and I went in to see a new Ram to get since his current Jeep lease was ending and went well over mileage. Carlos was very nice the entire time and we told him up front what we were looking to do and price point to pay. He left to get some numbers and came back asking to do a credit check. I asked why would we do a hard check if we haven’t even seen numbers yet? He said I want to give you the best numbers possible. ... Read More Google - May 4, 2025
Worst service department I have ever seen. Bought a ram 1500. I’ve had it for less than 8 months. The tailgate is stuck closed. I called the service department back in February and asked if the latch was covered under the warranty. I was given the runaround and asked for the manager Christian to call me. I waited 2 weeks and no response. I called back and finally got ahold of him. He again gave me a runaround answer and said I would have to bring it in and have him look at it. First appointment was 2 weeks after I got ahold ... Read More Google - Mar 25, 2025
Harr Jeep charged $200 to diagnose. They said they don't know what's wrong, and they'd have to charge us another $200 and diagnose some more... We declined, and ended up figuring it out ourselves (the gas gauge was inaccurate and it was just out of gas)... Don't waste your time, your money, or your AAA tows here-- just go someplace else...
Made an appointment online confirmed Tuesday morning that the car would be available for test drive Thursday morning received two texts and one email confirming my appointment for Thursday morning spent two hours driving to dealership on Thursday morning to only find out that one of their staff members took the car to Vermont for the day for some other customer service issue completely wasting my day and time. Staff was very friendly and apologetic But ultimately a complete waste of my day. I figured since I was already there I would do some other things in the area and ... Read More Google - Oct 10, 2024
*Updated 6/16/26*
I don’t know what the hell happened to this place after I got my dream car, but NEVER AGAIN will I deal with this nonsense.
You don’t get someone into a vehicle under one set of terms and then, two years later, suddenly introduce new contracts and conditions that were never part of the original agreement.
And don’t even try to tell me it’s because the car was leased. You cannot refuse to sell me the vehicle I’ve been driving and paying for all this time while simultaneously trying to charge me more than ... Read More Google - Jul 8, 2024
Horrible customer service, poor repair ethics and careful because they do charge approximately 8 to 11% higher than it should be (maybe to help pay for the coffee and food they try and give you for free? Thats a guess i am really unsure why they do this!) Also for new purchases if you dont get the loan from them and have your own money they will scam you by telling you you need a warranty on you new vehicle (when all new vehicles come with a warranty REGARDLESS IF YOU WANT ONE OR NOT. ) so never ever ever fall for that. ... Read More Google - Jul 2, 2024
The service department is horrible they will rob you blind by unchanging everything and make you pay for parts and services that should be included in the original repair my repair cost $5,000 for a transmission but they wanted a extra $2,500 for oil and 2 lines and after paying $7,500 they didn't have the decency to provide a curtesy car I bet if I didn't have a Spanish last name they would have no problem providing one even after telling them I have a special needs daughter who had doctors appointments that she missed because it over a month ro get ... Read More Google - Jun 24, 2024
Dropped my vehicle off for service. Was told it would take 3-4 hours. Returned after 3 hours only to hear that it would be another 2 hours. So I opted to wait and my ride left. About an hour later I received a text message telling me I could review my service video. However the vehicle in the video was not my Jeep. At that point they realized that they were working on the wrong car. Finally got my car another hour later. Needless to say I am done with them.
Horrible dealership, don’t ever take your car there for any recall service or any sort of maintenance. They literally misdiagnosed my car, provided false information, failed to complete the recall service bulletin that I brought my car in for. They don’t know anything about diesel engines, they have their untrained specialists work on your car which creates more problems. Never again !!
My friend took his car to harr with AC problems the AC wouldn't be working we would get the car back after they said they have fixed it and it still doesn't work!! How sad they would want to overcharge an older man who just would want some AC to stay cool for when it gets hotter outside. He has not been back and will be doing no more service with harr.
Well, we have had a horrible and expensive experience with harr, particularly Christian, Josh and Duy. I purchased several new vehicles from this dealership to the total of $150,000. We purchased a brand new dodge promaster 2018 3500. We first brought it in for the emergency brake that was not engaging sense it was purchased, they said we had to do front and rear brakes to the total of 4k, we wound up having them do the e brake and rear pads. The e brake should have been covered by the extended warranty we paid extra for. We paid 3k to have those ... Read More Google - Feb 9, 2024
I had a recall on my 2023 RAM 1500 and I called customer service to schedule an appointment for the problem to be fixed but this customer agent from Harr was very rude and never ready to listen to what I had to tell him. I plan to trade in my new RAM for the 2025 model but would never do business with this particular dealership.
I needed to fix the door hinge on my Jeep. They let me drive home without aligning the door and said the job was finished. I didn't notice at the place that I had to slam the door to close it and had to bring it back to fix it. It seems like a scheme to leave it half finished and break something to go back and spend more money or they cannot complete a job properly. Very disappointed.
The service people are great but the price was RIDICULOUS!! They quoted me $278 to replace a headlight bulb, which I thought was high to begin with. The final cost was $333 with labor being $275 and fees for supplies $35 and the actual bulb being about $40. It took them less than an hour. It was highway robbery and will NEVER bring my car there again.
Worst service!!!
Worst dealer ever!! Stay away from Harr..
They would not sell me a truck or even put a deposit down because I’m not local. I’ve never heard that before.
I have bought 3 trucks from this place 2 I built both trucks I built were never built to what I wanted. Then when I had concerns and problems with the 2 trucks the service department blew me off had to get ram involved. Then the person I had for sales was rude and nasty and has texted me saying nasty rude comments never will I go there recommend anyone or support this place
Very poorly attended and they stole my money. They stopped my jeep for four days for a diagnosis of failure in cylinder two, with a diagnosis that specified that it already had it. They did not touch my jeep at all. They moved it to the back so that I would think that they were working on it. and they charged me 700 dollars they never gave me an explanation or alternative they only called to charge me 10,000 more dollars for a new engine I do not recommend them at all and I am very serious they do not respect customers ... Read More Google - Apr 8, 2023
I was told I was scheduled for service and got text message reminders. Took the morning off from work all to go in and be told that the part isn’t in yet and I have to wait for a phone call. The text messages aren’t real??? 😤
I spent the time to be concise and exceptionally clear on our absolute non-negotiable requirements for a new truck.
I received an email from them with a truck that was no where near what we needed. If a dealership cannot be more responsible for their recommendations than that, then I have no interest in working with them.
This is a harsh review but I believe it to be fair. There are far too many dealerships out there to be bothered with one who flagrantly responds with unsuitable vehicles, who cannot be bothered to take even a few minutes to match ... Read More Google - Feb 17, 2023
I bought a used 2020 Ram with 37,000 miles in November from Harr. There was a check engine light on the vehicle and while I did not want to take the truck off the lot with it on, the sales reps assured me that the light was due to the batteries recently being replaced and that it would shut off after 100 or so miles. After much back and forth and zero accountability on the dealership’s side, I’m now into my third month with this vehicle and multiple exhaust system- related codes that won’t allow this truck to pass inspection. ... Read More Google - Feb 14, 2023
went for a oil change and paid almost 200 dollars would not recommend going here at all
Called the service department today can’t get an appointment till November that’s customer service!!!!!today is January 4th
Never needed the $3K recommendation for a tiny 2inch lift for the stock sized tires you put on my Jeep. Sent off the lot with dangerous tire rub instead of simply removing the cause and was charged for services never completed..
We bought a Jeep from there and everything almost went perfectly up until the point when the manager and sales man failed to mention the fact that they did not have the vehicles title on hand. It was only until after the sale was basically done, he decided to let us know they would have to get it sent in via mail, so we could not take the car home and we were with out a vehicle for a week & on top of it they weren’t able to give a loaner vehicle in the mean time so we ... Read More Google - Nov 19, 2022
Here's the list of problems with my 2020 Jeep I bought new: Broken radio when we got it - 2 weeks to fix. Broken passenger seat - twice - total of 3 months to fix. Broken rear defrost - twice - 2 days both times to fix. Now I have paint bubbling on the doors. They don't do body work, nor does their service department help find someone else to honor the Jeep warranty. I have trouble imagining why I would ever go back here... Extremely unhelpful.
Their service has been one of the worst! Bought a used 2018 Dodge ram 2500 and within 2500 miles the truck was getting death wobble. Let them know and they ignored it because they said they replaced all the brake pads and rotors. So I had my mechanic son check it out, the front caliper was frozen and stuck closed grinding the brakes. We fixed the rust filled bolt and lubricated it. But didn't fix the wobble that occurred at the beginning. I've since taken my truck to get checked for what the issue is and they told me I need $800+ ... Read More Google - Jul 28, 2022
Brenton Loveless
GOING ON 7 WEEKS WITHOUT A TRUCK,43000 MILES NEEDS TRANSMISSION,ITS A 2018 RAM 2500 WITH A TOWING & SNOW PLOW PACKAGE,I ONLY USE IT AS MY DAILY DRIVER.RAM CUSTOMER CARE DOES NOT CARE,NO LONER CAR.THE DEALER TOOK 5 WEEKS TO FIGURE OUT IT NEEDED A TRANSMISSION.IT TOOK ME 5 MINUTES TO KNOW THE NOISE WAS IN THE CONVERTER.ITS SAD,NO ONE CARES ABOUT THE QUALITY OF THE PARTS MADE.ALL THEY WAN'T IS YOUR MONEY AND THEN THEY GIVE YOU NOTHING BUT A HARD TIME.IN THE 7 WEEKS I HAVE GOT 3 PHONE CALLS,I MADE ... Read More DealerRater - Apr 22, 2022
Thanks to David in service and Shay for coordinating a difficult repair, quickly and fairly! My local dealer for years.
Absolutely awful experience with this dealership. My family purchased a brand new Series 3 Wagoneer from this dealer on Feb 3rd. Between that day and April 7th when we finally traded it in to another manufacturer to rid ourselves of the burden, it spent a total of 24-days in their shop. (Feb 28 - March 18 it remained in their shop, consecutively!)
The vehicle had a check engine light on when my husband turned the car on for the first time before ever leaving the lot. The sales representative, Liz, informed my husband that the check engine light was due to a a ... Read More Google - Apr 7, 2022